Payment Policy

At Deluxe Gems LLC, we make purchasing safe, simple, and transparent. This Payment Policy explains how payments are processed when you shop with us.

1. Accepted Payment Methods

We accept the following secure payment options:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Apple Pay & Google Pay (if enabled at checkout)

  • Bank Transfers (for high-value or custom orders – contact us directly)

All payments are processed in U.S. Dollars (USD).

2. Payment Processing

  • Your payment will be charged at the time of purchase.

  • Orders will not be shipped until payment has been successfully processed.

  • For custom or special orders, we may require a deposit or full payment in advance.

3. Security of Payments

  • All transactions are processed through secure, encrypted payment gateways.

  • Deluxe Gems LLC does not store your full credit card details on our servers.

4. Taxes & Duties

  • Sales tax is applied to orders shipped within the State of Texas, as required by law.

  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.

5. Order Confirmation

  • Once your payment is complete, you will receive an email confirmation and invoice.

  • If you do not receive confirmation within 24 hours, please contact us at deluxe.shipping@hotmail.com or call +1 901-504-9585.

6. Refunds & Disputes

  • Refunds are processed in accordance with our [Return & Refund Policy].

  • If you experience a billing error or unauthorized charge, contact us immediately so we can assist.

At Deluxe Gems LLC, we value transparency and security. Our goal is to make every transaction smooth, reliable, and worry-free.